Payment & Security
This page explains who receives your payment, how payment is made, and the information Travel Fair India Pvt. Ltd. will never ask you for. Please read it before making any payment.
Who receives your payment
All payments for travel arranged through this website are received by Travel Fair India Pvt. Ltd., a private limited company registered in India and based in New Delhi.
- Legal name
- Travel Fair India Pvt. Ltd.
- CIN
- U63030DL2012PTC243307
- GSTIN
- 07AAECT4035F2ZJ
- Registered office
- Plot No. 2A, Kh. No. 294, Second Floor, Kehar Singh State, Lane No. 2, Westend Marg, Near Saket, Saidulajab, New Delhi, Delhi 110030, India
- Established
- 8 October 2012
Payments are not collected by any agent, intermediary or individual on our behalf. If you are asked to pay anyone other than Travel Fair India Pvt. Ltd., or to pay into an account in an individual's name, stop and contact us first on +91 97118 66323 or info@travelfairindia.com.
How payment is made
We accept payment in two ways:
- Bank transfer to the account of Travel Fair India Pvt. Ltd. Account details are provided to you in writing as part of your booking confirmation.
- Razorpay, our online payment gateway. Card and other online payment details are entered on Razorpay's own secure checkout, not on this website. We do not see, handle or store your card number.
Razorpay Software Private Limited is an independent payment service provider. Travel Fair India Pvt. Ltd. is not a bank, a payment processor or a financial institution, and does not process card payments itself.
What you are told before you pay
We do not ask for payment before you know what you are paying for. Before any booking is confirmed, we provide you in writing with:
- The proposed itinerary, day by day
- What is included and what is excluded
- The total price, the currency, and any taxes or fees that apply
- The amount payable at confirmation and the schedule for any balance
- The cancellation and refund conditions that apply to your booking, including any services that are non-refundable
A quotation is not a confirmed booking. Prices and availability can change until a booking is confirmed and the required payment has been received and acknowledged. See our Terms & Conditions and Cancellation & Refund Policy for the full conditions.
What we will never ask you for
No employee or agent of Travel Fair India Pvt. Ltd. will ever ask you for any of the following. A request for any of these did not come from us, whatever name, email address or phone number it appears to use.
- Your card number, card expiry date or CVV / CVC
- Your card PIN or ATM PIN
- A one-time password (OTP) sent to your phone or email
- Your net-banking user ID or password
- Your UPI PIN or a UPI collect request approval
- Any other banking password or authentication credential
- Installation of remote-access software such as AnyDesk, TeamViewer or similar
- A transfer of funds to a personal or individual bank account
We will never ask you to share your screen while you log in to a bank or payment app.
Our enquiry form asks only for your name, contact details and travel requirements. It does not accept payment information of any kind, and our systems reject any submission containing a field that looks like a payment credential.
How to check that a message is really from us
Our official contact details are the ones published on this website and nowhere else:
- +91 97118 66323
- 011-40541940
- info@travelfairindia.com
- Plot No. 2A, Kh. No. 294, Second Floor, Kehar Singh State, Lane No. 2, Westend Marg, Near Saket, Saidulajab, New Delhi, Delhi 110030, India
Email from us always comes from an address ending @travelfairindia.com. If you receive a payment request from any other domain, from a personal email account, or from a messaging app account you have not previously dealt with, treat it as suspicious and contact us on the numbers above before paying anything.
If you believe you have received a fraudulent request using our name, please tell us at info@travelfairindia.com so we can respond.
Public notice
Travel Fair India Pvt. Ltd. is not affiliated with Karlton Holidays. We operate solely under the registered name Travel Fair India Pvt. Ltd. Please use only the official communication and payment channels listed on this website.
Refunds
Where a refund is due under the conditions applicable to your booking, it is paid back to the same account or card used for the original payment. We do not issue refunds to a different account, and we will never ask you for card or banking credentials in order to process one.
Full details are on our Cancellation & Refund Policy page.
Last updated: 5 September 2026